Getting the full picture of your online store.
We start by digging into your products, your customers, and how your business runs behind the scenes. Whether you’re launching your first online shop or leveling up an existing shop, we want to understand your sales process, fulfillment needs, and what kind of shopping experience your customers expect.
What we do in this phase.
Initial Consultation: We’ll learn about your products, your audience, and what you want your online store to accomplish.
Sales Process Deep Dive: We’ll map out how orders are fulfilled, how inventory is managed, and what third-party tools we'll need to consider or work into the online store.
Audience Research: We’ll get familiar with your target customers and how they shop online.
Competitive Analysis: We’ll look at how similar businesses are approaching their online stores and how yours can stand out.
Platform & Feature Planning: We’ll help you decide which platform makes the most sense based on your needs.