Got questions?
We got answers. Here's everything you need to know about how our maintenance plans work.
We’ll handle updates, security, backups, and performance tweaks so you can focus on growing your business. No rebuilds, no hassle, and you'll continue to enjoy a website that stays fast, secure, and worry-free.
For stable, secure websites that need regular care and quick updates. Ideal for small teams or DIYers looking for peace of mind.
Get StartedCMS, plugin, and security updates
Weekly automated backups
24/7 uptime monitoring
Basic speed & image optimization (quarterly)
Up to 2 hours of light support/month (text/image updates or minor fixes)
Email support within 2 business days
For growing businesses that want ongoing SEO upkeep, content updates, and proactive site monitoring.
Get StartedEverything in Essentials
Malware scans and cleanup
3 content or product updates/month
Basic SEO monitoring (site health, keyword tracking)
Additional 2 hours of support for additional fixes or enhancements
Priority support within 1 business day
For larger or high-traffic websites needing technical upgrades, advanced optimization, and custom development support.
Let's chatEverything in Professional
Advanced performance tuning (CDN, caching, database cleanup)
Quarterly web strategy consultations
WCAG/ADA accessibility audits
Seasonal content refreshes (requires consultation for requested updates)
Custom development (1–2 tasks/month) for tools, forms, integrations, etc.
Unlimited priority support (during business hours for standard updates)
Pricing for premium maintenance may vary once a scope of work has been established. Reasonable business hours would be from 9am to 6pm PST, Monday through Friday. There may be an additional cost associated for support calls taken outside of reasonable business hours. Maintenance cost does not include hosting or analytics fees. If you would like us to handle your hosting and analytics, please consult with us on the appropriate pricing details and scope of work.
Creating for national brands are great... but they'll never match the importance of small businesses in our local communities. When working with us, you'll get big brand expertise that's tailored to match your business and marketing goals.
Having a beautiful website is great, but having a beautiful that actually brings in customers is even better. Every website and campaign we work on is backed by research, data, and a strategy that actually makes sense for your business.
Things change fast when you run a business. We get that. Our services are built to adjust with you, whether that means we're focusing on SEO one month, photography and video content another month, or creating a new tool or experience to wow your customers the next month.
It's easy to get tripped up on vanity metrics... such as "how many people saw my website," "how many people liked my post," and more. We focus on if people are actually calling your business, submitting forms, or scheduling work/time with you.
That means most sites go offline at some point... which leads to losing sales, drops in SEO results, and and frustrated visitors (StatusCake). Our maintenance plans keep your site secure, stable, and online so you never have to worry about a situation like this happening to you.
Let's talkOur company, Consiglieri, hired Empac Design to restructure and redesign our website to add a more professional, modern feel to the content. The Empac team was collaborative in the early design process, efficient with their work and reviews, and delivered a final product at an incredibly high standard. They continued to support us even after the new site launched to ensure our complete satisfaction. We'd highly recommend Empac for design!

Finding Empac and deciding to move forward with their team for my website design and maintenance was the best decision. They built an amazing website and I continuously get great feedback from my colleagues and patients! The referrals have been coming in and that is a testament to what they have built for me. Their team is always available and receptive to updates and changes needed!! If you need a website or need your site updated, Empac is the way to go. No regrets.

We got answers. Here's everything you need to know about how our maintenance plans work.